The Purple Warranty — A Real Commitment 💎💜
In many stores, a warranty is just a word printed on the invoice…
But at Urjwan, it’s completely different 👌
We believe every customer should feel confident from the moment they place an order — and for years after receiving it.
That’s why we created the Purple Warranty — a real warranty experience that’s simple, clear, and stress-free… with no complicated terms or exhausting procedures.
Why is the “Purple Warranty” different? 🤔
Because we don’t offer a traditional warranty…
We offer a real commitment to you.
If there’s ever a manufacturing defect, you won’t go through endless waiting or complicated processes.
All you need to do is:
📸 Send us a photo or video through WhatsApp
And we’ll handle the rest.
Simple… fast… and complete peace of mind 💜
Up to 5 Years Warranty 🔒
For us, quality isn’t just marketing talk.
That’s why we offer up to 5 full years of warranty against manufacturing defects.
And honestly, not every store can confidently offer that 👏
Because we truly trust the quality of our products — and we want you to feel that same confidence too.
What Does the Warranty Include? ✨
🔄 Free Replacement or Repair
If a manufacturing defect is confirmed:
- The product will be replaced with a brand-new one
- or
- Repaired completely free of charge
Quickly and easily.
🚚 No Extra Costs
Even shipping and replacement costs are fully covered by us.
Yes…
You won’t pay a single extra riyal 💸
🤝 Fast & Dedicated Support
Our team is always ready to assist you step by step,
with the speed and care your trust deserves.
Because we believe after-sales service is just as important as product quality itself.
Not Sure About the Product? You Have 3 Days to Decide 😍
Sometimes you need to see the product in person before making your final decision.
That’s why we offer:
✅ 3-Day Satisfaction Guarantee
If you feel the product isn’t the right fit for you,
you can:
- Exchange it
- or
- Get a full refund
Easily and without complications.
Shopping Just Got More Comfortable 🛍️
With the Purple Warranty, you’re not just buying a product…
You’re investing in:
- Trust
- Quality
- Continuous support
- Long-term peace of mind 💜